If you have a complaint regarding any aspect of your service, we encourage you to first contact our Customer Service Department. Billing complaints not made within 30 (thirty) days of the billing in question may not be honored, if you are not satisfied with the manner in which your concern has been addressed after speaking with the Customer Service Department, please submit your complaint in writing to the Nodal Officer at the address listed below;
| State | Name of Nodal Officer | Contact Number | Communication Address | |
| Delhi | Tara Dutt | +91-9711623806 | taradutt@anonet.in | 2, Krishna Kunj, Main Bazar, Laxmi Nagar, East District, Delhi -110092 |
| Uttar Pradesh | Tara Dutt | +91-9711623806 | taradutt@anonet.in | A-19, Ground Floor, Sector-16, Noida-201301 |
Nodal Officer will resolve the appeal within 10 days of receipt of the appeal. Nodal Officer is Available on all working days
(Monday to Saturday) 10:00am to 6:00pm
On receipt of a complaint, the same will be recorded in our system and a unique docket number will be provided to the consumer. The complaints of consumer are resolved by our customer care executives. If the complaint requires further resources, we will forward it internally for required actions. The complaint will be solved in a defined Turnaround Time (TAT). The same will be informed to the customer via suitable media.
You can track status of the Service Request number via: Telephone: 1800-3132-500 (Toll free)
Mail: taradutt@anonet.in Visit: www.anidataservices.com
Post: A-19, Ground Floor, Sector – 16 ,, Noida, UP – 201301
The resolution of the Service Request will be communicated to you via telephone call at your registered contact numberor by email. Closure of the Service Request will be communicated via suitable media, if any. In the event, you are still not satisfied with the resolution provided from the Contact Centre and nodal officer of your area you can approach the Central Nodal Officer to file an appeal on your complaint.
Name: Mr. Mandeep Singh
Address: 2, Krishan Kunj, Main Bazar, Laxmi Nagar, East-Delhi-110092
Mob.: +91-9711623808
Email: mandeep@anonet.in